Effective April 21, 2026
These Terms of Service govern the use of custom AI-powered platforms built and hosted by TorqueLogic, including any integrations those platforms maintain with third-party services such as QuickBooks Online. By using a TorqueLogic-built platform or by authorizing an integration on behalf of a client organization, you agree to these terms.
By accessing or using a TorqueLogic platform, or by authorizing a third-party integration connecting to that platform, you represent that you have read, understood, and agreed to these terms. If you are using the platform on behalf of an organization, you represent that you have authority to bind that organization to these terms.
TorqueLogic designs, builds, and operates custom software platforms for service-industry businesses. Each platform is tailored to the client organization that engaged us to build it. A platform may include features such as lead and customer management, job tracking, financial reporting, photo and document handling, voice-based assistants, and integrations with third-party services including QuickBooks Online. Specific features available depend on what the client organization has engaged TorqueLogic to provide.
Access to a platform is limited to users authorized by the client organization that owns the platform. Account credentials are personal and must not be shared. Users are responsible for maintaining the confidentiality of their credentials and for all activity occurring under their account. Notify us promptly at info@torquelogic.com if you suspect any unauthorized access.
When using a platform, you agree not to:
Platforms built by TorqueLogic may connect to third-party services such as QuickBooks Online in order to synchronize data and deliver features the client has requested. When an authorized user connects an integration, they represent that they have the authority to do so and that they have reviewed the access scopes being granted.
Data accessed through third-party integrations is handled according to our Privacy Policy. The client organization may disconnect integrations at any time through the platform's settings interface.
Third-party services are governed by their own terms and privacy policies. TorqueLogic is not responsible for the availability, accuracy, or conduct of third-party services, although we will make reasonable efforts to maintain working integrations with them.
The client organization retains ownership of all data it creates in, uploads to, or authorizes us to access through integrations on behalf of its platform. TorqueLogic is granted the license necessary to host, process, and operate on that data in order to provide the platform's features. TorqueLogic does not claim ownership of client data.
On termination of the client engagement, the client may request an export of their data in a reasonable commercial format. We will cooperate with reasonable data migration requests.
TorqueLogic retains all rights, title, and interest in the platforms it builds, including source code, designs, architecture, documentation, and any improvements, except for elements specifically licensed or assigned to the client organization in a written agreement. The client organization receives the right to use its platform as described in the applicable engagement agreement.
TorqueLogic trademarks, logos, and branding are owned by TorqueLogic and may not be used without written permission.
Some platforms include AI-powered features such as conversational assistants, document analysis, and automated intelligence. These features produce outputs based on input data and the state of underlying AI models at the time of the request. Outputs may contain errors, omissions, or inaccuracies. Users are responsible for reviewing and verifying AI outputs before relying on them for decisions, particularly decisions involving financial, legal, safety, or operational consequences.
TorqueLogic makes reasonable efforts to maintain quality and safety in AI features but does not guarantee the accuracy, completeness, or fitness of AI outputs for any particular purpose.
We aim to provide reliable access to platforms we operate but do not guarantee uninterrupted availability. The platform and its integrations may be unavailable due to maintenance, updates, issues with third-party services, or factors beyond our reasonable control. We will make reasonable efforts to notify clients of planned maintenance in advance.
Except as expressly provided in a written agreement with TorqueLogic, platforms and their features are provided on an "as is" and "as available" basis, without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. TorqueLogic does not warrant that the platform will be error-free, secure, or uninterrupted.
To the maximum extent permitted by law, TorqueLogic will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, data, business opportunities, or goodwill, arising out of or in connection with the use of a platform or integration, even if TorqueLogic has been advised of the possibility of such damages. TorqueLogic's total liability for any claim arising out of or relating to these terms or the platforms will not exceed the total amount paid by the client organization to TorqueLogic in the twelve months preceding the event giving rise to the claim.
The client organization agrees to indemnify and hold harmless TorqueLogic and its personnel from and against any claims, losses, damages, liabilities, and expenses arising out of the client's use of the platform in violation of these terms, applicable law, or third-party rights. TorqueLogic agrees to indemnify the client organization from claims that the platform we built infringes a third party's intellectual property rights, subject to the limitations of the engagement agreement.
Either party may terminate a client engagement in accordance with the written agreement governing that engagement. We may suspend or terminate access to a platform immediately if we believe in good faith that continued use poses a security or legal risk, or if the client materially breaches these terms. On termination, we will work with the client to export data and will delete operational data from production systems within a reasonable period as described in our Privacy Policy.
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute arising out of or relating to these terms will be resolved exclusively in the state or federal courts located in Bexar County, Texas, and the parties consent to personal jurisdiction there.
We may update these Terms of Service from time to time. When we make material changes, we will update the effective date at the top of this page and notify client organizations through the platform or by email. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.
If you have questions about these Terms of Service, contact us at info@torquelogic.com.